FAQs
Please allow up to 4 working days for processing. Tracking numbers will be provided for all orders. Please see the shipping policy for more information on delivery.
At EP STUDIOS our collections feature a combination of Premium Virgin and Raw hair, selected for quality & longevity.
Our Premium Virgin Burmese curly bundles are crafted using single donor raw hair which is carefully steam processed solely to achieve the curl pattern.
Our Raw Indian hair is completely unprocessed, sourced from single donors, ensuring natural alignment, strength & a seamless blend.
At EP Studios, we take great care in selecting the textures we offer. Our rigorous selection process ensures that each texture meets our high standards of quality, giving you the best choices for your extension needs.
We do not accept exchanges.
Refunds are acceptable for unopened, unused extensions in its original, sealed packaging within 14 days. Unfortunately we cannot accept open/used products for hygiene reasons. This will be assessed upon receipt of the returned item.
Please note that all approved refunds are processed at the customer's liability, and EP Studios shall not be held responsible for any shipping fees including taxes/duties, loss, damage, or delays incurred during the return
process.








