Please allow up to 4 working days for processing. Tracking numbers will be provided for all orders. Please see the shipping policy for more information on delivery.

At EP STUDIOS our collections feature a combination of Premium Virgin and Raw hair, selected for quality & longevity. Our Premium Virgin Burmese curly bundles are crafted using single donor raw hair which is carefully steam processed solely to achieve the curl pattern. Our Raw Indian hair is completely unprocessed, sourced from single donors, ensuring natural alignment, strength & a seamless blend.

What to Expect From Raw & Premium Virgin Hair Raw/Premium Virgin hair is unique by nature. Unlike heavily processed or manufactured hair, it has not been altered to create complete uniformity. This means each bundle will have its own individual characteristics — just like natural hair. The EP STUDIOS Rule Wash. Hydrate. Protect. Repeat. Raw hair rewards good care. With regular cleansing, lightweight moisture, gentle detangling and night-time protection, your hair can continue to look and feel its best throughout wear.

At EP Studios, we take great care in selecting the textures we offer. Our rigorous selection process ensures that each texture meets our high standards of quality, giving you the best choices for your extension needs.

We do not offer exchanges. Returns may be requested within 14 days of delivery, provided the hair remains in the same condition in which it was received and is suitable for resale. Hair must be returned: - With all tags still attached - In its original packaging - Unwashed, uncut, uncoloured, uninstalled and unaltered - Without excessive handling or manipulation that has disrupted the original texture, curl/wave pattern or presentation of the hair Please inspect the hair carefully before use. Running your hands through, brushing, combing or otherwise manipulating the hair to the point that its original texture or presentation is altered may mean we are unable to accept the return. Raw/Premium Virgin Hair Characteristics Raw hair is naturally unique and no two bundles are identical. Slight variations in colour, texture, curl/wave pattern, density and weft finish are expected. Natural frizz, dryness, shrinkage, light shedding and shorter hairs around the weft - known as the weft beard - are normal characteristics and do not in themselves indicate a fault. Please refer to the 'what to expect' section above/under the product page for more details. Return Shipping Customers are responsible for arranging and paying for return shipping for approved returns, including any applicable duties, taxes or customs charges. We strongly recommend using a tracked and insured service. EP Studios cannot accept responsibility for parcels that are lost or damaged while being returned to us. Any refund will only be processed once the returned item has been received and inspected.